Refund Terms

Welcome to PORANTHERIS. We value our customers and strive to ensure a satisfying experience with every purchase. Please review our refund terms below to understand our policy regarding returns and refunds.

Eligibility for Refund

• Products that are unused, undamaged, and in their original packaging may be eligible for a refund.
• Requests for refunds must be made within 30 days of the purchase date.

Non-Refundable Items

• Gift cards and promotional items are non-refundable.
• Items purchased during clearance sales are not eligible for refunds.

Refund Process

1. To initiate a refund, please contact our customer service department at [email protected] with your order details.
2. Upon approval, you will receive instructions for returning the product.
3. Once the returned product is received and inspected, we will notify you of the status of your refund.

Refund Conditions

Refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to reflect on your account.

Contact Us

If you have any questions or concerns regarding our refund terms, please feel free to contact us at [email protected] or call us at (555) 123-4567.

Thank you for choosing PORANTHERIS. We are committed to providing high-quality products and excellent customer service.